0

Your Cart is Empty

YOUR SILKYVIBES™

After each recharge you can use SilkyVibes™ for about 4 weeks, equivalent to approximately 80 uses.

Absolutely! SilkyVibes™ is 100% waterproof

The package contains a SilkyVibes™ washing machine, a charging USB cable.

CUSTOMER SERVICE

Simply send an email to help@silkyvibes.comor DM us on Instagram and we will contact you within 24 hours!

Send an email as soon as possible to help@silkyvibes.comState your order number in thefirst email so that we can be of service immediately.Please note that orders cannot be changed or canceled once they have already beensent.

First check your unwanted trash/spam/promo inbox. If the e-mail still does not appear there, you can contact us at help@silkyvibes.com so that we can re-send you the confirmation e-mail!

SHIPMENT

Nope! We pay for the shipping costs :)

View our shipping page in the main menu for further information

Absolutely! We use GLS as our carrier. Please click HERE and insert your tracking number.

If you cannot find your tracking code, you can always contact us

First view your unwanted promo/spam inbox.

If it is not there, please contact us and we will help you :)

Payments

You can pay with credit card.

All payments are completed in a 100% SSL - secured payment environment.

Yes, all costs (including VAT) are included in the price.

RETURNS AND REFUNDS

Absolutely! Ordering from SilkyVibes™ is 100% risk-free. You can therefore order your SilkyVibes™, try them out and return it free of charge within 14 days if you are not satisfied.

Once we have received your return shipment, you will receive a full refund.

Please view our page on returns for more information

As soon as we have received your package and everything turns out to be in order, you will receive the purchase amount back within 72 hours.